Yes, you are always welcome to contact us to make changes and update your details. Small changes like social media, address, email or phone number changes we will make for free. Other updates are done for a small fee, depending what you need done.

We offer no-questions-asked refunds to all customers within 14 days of your purchase. If you are not satisfied with your website, then simply call or send us an email and if we cannot resolve your problems we will refund your purchase right away. Our goal has always been to create a happy, thriving user community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.

Yes. We are proud to have been with you on the first step of your journey to have your business featured on the internet. We are here to help you when your business or dreams grow and you want more from your website. Whether you want to sell online, take appointments or feature more products or services, whatever it is we are here to be your online partner.

Yes, you own your domain name and it is secured in your account. You are free to move it and host it somewhere else or to have another designer build you a new site down the track. You are not locked in to any commitments with us.

Absolutely. We build our sites on the WordPress framework, meaning when you are ready, give us a call or send us an email and for a $29 upgrade fee we will setup your blog page with featured posts appearing on your home page and a secured log-in built-in so you can get access to post and upload right via your website, anytime anywhere – even from your tablet or smartphone.

Yes, your site will be made according to the best SEO practices. Our every website package includes free on page SEO, which helps your website to show up in local searches.

Yes, you can add youtube videos, photos and audios files to your website. Costs will depend on how many files and type of files you require to be added.

We provide a simple checklist of items and requirements on the How It Works Page. We suggest you make a note of the list and get all the items ready for input when you place your order. 12 images and 5 pieces of informative text plus the business contact details is all we need to get started. If you have any queries, you can always write to us and we will get help you with the process.

We pride ourselves on being able to complete your website in 48 hours following your complete submission of all information and files. Of course we will begin work on your site if all details are not submitted, however we will not finalise a site and publish it without all requirements submitted unless you give us the go ahead (we would insert “Coming Soon” sections).

Yes of course, we can definitely use your logo. Just send us the PNG or JPG file.

Yes, it is a standard inclusion in the $99 package, just be sure to submit the links in the order form.

Yes we could, but to redesign your current site in the $99 package format will most likely mean your site, while more modern, may have less information than current. We do not have website redesign packages now but we might take custom work on request. Please contact us with your requirements and we will get back to you soon.